Customer Care

At HotelMarkDown.com, we pride ourselves in offering our clients the highest quality customer care in the industry. All questions submitted via email are answered within 30 minutes during business hours. (9:00 AM to 10:00 PM PST)

If you have a question about any of the following:

• Check In and Check Out times
• Need for Late Check In
• Smoking or Non Smoking Preferences
• Hotel's Rating
• Hotel's Amenities and Services
• Area Attractions
• Proximity to Specific Venues
• Complimentary Airport Transportation
• Public Transportation to and from the Hotel
• Driving Directions
• If hotel offers High Speed Internet Connectivity
• If the hotel has a Fitness Center
• If the hotel offers a Complimentary Breakfast
• Are there activities for Children
• Handicapped Accessibility
• Pet Friendliness

.....or just want some hand holding while making your reservation, we are here for you.

If you prefer speaking to a reservation specialist, we offer toll free numbers in the US and Europe. Our agents are well trained, thoughtful, friendly and will assist you in getting the reservation best suited to your needs.

We look forward to serving you.

Charles Kessler
President
HotelMarkDown.com